24x7x365 White Label Technical Helpdesk Services
RVS iGlobal provides a fully White-Labelled Helpdesk support service whereby L1 / L2 or L3 engineers and / or Network engineers are assigned to your company to work exclusively for you. We endeavour to work to all of your SLAs whilst using your systems.
- You remain in control
- Seamless extension to your internal helpdesk
- We adopt your style and represent your business how you want us to
- No recruitment fees
- Free trial
- No UK Salaries or ongoing HR overheads
- Direct access to a new pool of talent
- Huge cost-saving
24x7x365 Network Operations Centre (NOC)
Our 24x7x365 Network Operations Centre (NOC) service is to proactively monitor and action your networks and data centres around the clock. Our NOC services provide companies with dedicated, highly-skilled NOC technicians using boundless resources to provide 24×7 network monitoring, proactive solutions, problem resolution and world-class support. By handing us your NOC services, everyday NOC IT maintenance tasks are carried out by a team of specialists working on your behalf. For a flat monthly fee, you will have all the NOC resources you would need without the usual financial commitment.
24x7x365 IT SUPPORT
At RVS iGlobal, we specialize in improving performance and driving down costs at the same time, via our Managed IT Support Services, we take responsibility for any aspect of your support. We deliver you services in a highly professional manner based on ITIL Best Practice when and where you need them, whether you operate standard office hours or are an ‘always-on’ business.
24x7x365 Security Operation Centre (SOC)
With the growth of cloud computing, organisations are facing new security problems. Putting in a high degree of security is not feasible for all organisations. RVS iGlobal 24x7x365 Security Operation Centre (SOC) service offers the organisation’s expertise and skills to counter cyber threats directly and effectively. SOC service is all about mixing state-of-the-art technology with genuine human intuition and experience. RVS iGlobal SOC brings the trusted, controlled SOC which provides accurate, actionable advice to keep your data secure. Our Managed SOC-as-a-service is ideally tailored for organisations depending on their business needs.
We aren’t just IT professionals! We can offer an array of expertise to include but not limited to:
- Telephone / Email Answering
- IT Call Loggers
- Customer Support Executives
- Admin Assistants
- Personal Assistants
- Project Co-ordinators
- Office Support Executives
- Finance / Accounts Executives
- CRM Administrators
- Printer Administrators
Located in Jammu, our software developers can help you custom-build software and apps to a high degree. We can maintain and support whilst offering software quality assurance services and testing.
WHAT CLIENTS ARE SAYING...
We started off with a team of 3 from RVS iGlobal and now have a team of 16 running our Support desk. Reliable, skilled and eager to please! Our Customers love our services thanks to RVS iGlobal!